The words and terms defined in the Terms of Use (“User Agreement”) and Privacy Policy shall be the same for the purpose of this Refund Policy. The words / terms defined specifically in this Refund Policy shall prevail for the purpose of this Refund Policy only and shall override the User Agreement and / or Privacy Policy, as the case may be, to that extent.

Definitions:

This Refund Policy sets the policy for refund for the goods and / or services purchased from the WEBSITE. This Refund Policy is applicable only for the goods and / or services, whether physical or digital, purchased from this WEBSITE or any other e-commerce storefront or payment gateway or landing page, whereon the WEBSITE is selling such goods / services directly in its own name.

This Refund Policy is not applicable for the Affiliate Products, Advertised Products, Sponsored Products and Featured Subjects. For the meaning of aforesaid terms, please refer to the User Agreement.

Physical Goods

For any physical goods, in general, the goods shall not be returned by the buyer and the amount paid shall not be refunded by the WEBSITE. However, in case the goods is defective or damaged or of the description other than it was offered, the WEBSITE shall accept the return of goods and replace the same goods without any cost to the buyer. In case it is not possible for the WEBSITE to replace goods, owing to the non-availability, the amount shall be refunded to the buyer, without any interest, within 7 working days from the date of receipt of such goods to the WEBSITE. For any delay beyond 7 working days, the WEBSITE shall pay interest to the buyer for the period of delay at 12% per annum.

Any specific terms of refund stated on the offer page of the goods shall prevail and override this clause.

Physical Services

For any physical services provided by the WEBSITE, the amount shall not be refunded to the buyer, but in case of the deficiency of the services, as mutually agreed, the WEBSITE shall make good such services, without any cost to the buyer. In case it is not possible to make good such services, the WEBSITE shall refund the money to the buyer for the services which are not rendered or are defective and not possible to make good. The price of the services which are rendered and acknowledged by the buyer shall be charged and deducted from the total price of services.

Any specific terms of refund stated on the offer page of the services shall prevail and override this clause.

Digital Products

The price received from the buyer for any sort of Digital Products shall not be refunded to the buyer, except in cases where such Digital Product could not be delivered to the buyer by the WEBSITE.

Any specific terms of refund stated on the offer page of the Digital Products shall prevail and override this clause.

DISCLAIMER

In case of the refunds, the WEBSITE may request the buyer to provide the information as to the bank account, if the refund could not be processed by the payment gateway to the same account or card, wherefrom the price is paid. In such cases, it will be the responsibility of the buyer to provide the correct bank account information. WEBSITE shall refund the amount to such bank account, as intimated by the buyer, without any further verification of the name of account, and the refund shall be processed only on the basis of the number of the bank account. If the buyer has supplied wrong information, whether or not intentionally, the WEBSITE shall not be liable for any loss, direct or indirect or consequential, to the buyer.

WEBSITE shall not be responsible or liable, in whatsoever way, for any refund policy of the vendors of the Affiliate Products, Advertised Products, Sponsored Products and Featured Subjects (for meaning please refer User Agreement). Buyer may purchase such products at his / her own and sole risk.